Unable to connect to audit server

This error message appears when attempting to query the audit database in the Evidian EAM Management Console.

The wgss log file displays an error message similar to the following: AutoImpersonator.cpp :0071: LogonUser Failed (user: username - domain: domain_name) with error: 0x00000569

Connecting to the SQL server with SSMS as the user in the error message fails with the error: Logon failure: the user has not been granted the requested logon type at this computer.


The EAM service account does not have the rights to log into SQL Server.


Edit local or group policies to allow the EAM service account with log on local privileges on the SQL server.

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