The Enterprise SSO Login window appears for actions that are not in the Java-based MES application, for example, SSO startup.
The required version of Visual C++ is not installed on the Evidian EAM Client computer.
To resolve this issue, Install the Visual C++ Redistributable package on the machine that runs the MES application. You can get the required installation file from the EAM installation package in the ..\EAM\Install directory.
Evidian Java plugin is not enabled or a newer version of JRE was installed after the installation of Evidian Java plugin Evidian EAM Client.
Install the Java plugin on the Evidian EAM Client by typing the following command:C:\Program Files\Evidian\Enterprise Access Management>ssojsecfg/install path_to_jre
where path_to_jre is the directory location of the Java Runtime Environment (JRE) application.