NES, the Nymi Band, and the
Nymi Band Application write information to log files, which enables you
to monitor and troubleshoot issues that you might encounter with the Connected Worker Platform components. Log files from the Nymi Band may
also be required for troubleshooting issues with your Nymi Solution Consultant.
Windows User Terminal Log Files Nymi Runtime is installed on the user terminals in the environment. The Nymi Runtime includes the Nymi Bluetooth Endpoint and Nymi Agent services.
Nymi Application Log files
iOS devices that access web-based Nymi-enabled ApplicationNEAs require the Nymi Application, which includes the Nymi Bluetooth Endpoint component of Nymi Runtime. The option to log Nymi Bluetooth Endpoint messages is enabled by default.
NES Log Files
The NES host has separate log files for each web service. When you encounter an issue, enable verbose mode for each web service, retry the operation, and then review the messages that appear in each log file.
Firmware Log Files
The Nymi Solution Consultant may request logs from the Nymi Band to troubleshoot issues.