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Managing User Password Changes in a Nymi with Evidian Environment

Updated
Debbie Redmond

Nymi recommends that Nymi Band users perform password management from a computer where the Evidian client software is installed.  Evidian clients that use Authentication Manager or the Integrate with Windows option will prompt the user to change their password, during Nymi Band tap operations.  If the user must manually change their password, it is recommended that they do so on the Evidian client. 

NOTE: If the user changes their password on a machine that does not have the Evidian client software installed, see Nymi Band Taps Populate the Username in the Evidian SSO window only

 

Review this article for a list of password change scenarios and the expected results.

 

Scenario: Admin Changes Password in AD for a user and user does not remember old password

  1. User performs a Nymi Band tap to log into the computer. The error LDAP error: Bad credentials provided appears. 
  2. User clicks OK.  A screen appears that prompts the user to enter type new password.
  3. User types their new password and click OK. A screen appears prompting the user for for their old password. 
  4. User presses the Reinitialize button. A popup appears that warns the user that it will cause a wipe of Evidian security data.
  5. User clicks OK and the log in completes.
    The user can use their Nymi Band to perform authentication tasks without further intervention.

 

Scenario - User is logged into their user terminal and their Password has expired/set to change password at next login in Active Directory

  1. User open the MES app and when the SSO window appears, taps their Nymi Band. A window appears that notifies the user that they must change their password.
  2. User clicks OK.
    A window appears that prompts the user to set a new password.
  3. User specify their new password, and then clicks OK.  Log in completes.

    The user can use their Nymi Band to perform authentication tasks without further intervention.
 

Scenario - User account is set to change the password at next logon in AD.

  1. User taps the Nymi Band to log into the Windows desktop. A window appears and notifies the user that they I must change their password.
  1. User clicks OK. A window appears that prompts the user to create a new password.
  2. User provide a new password that meets the policy requirements, and then clicks OK. Desktop appears and SSO engine appears in the system tray. 

    The user can use their Nymi Band to perform authentication tasks without further intervention.

Scenario - User is required to change their password but types a password that does not meet policy requirements

  1. User open the MES application and tap the Nymi Band when the SSO window appears. A window appears and notifies that notifies the user that they must change their password.
  2. Click OK. A window appears that prompts the user to type a new password. 
  3. The user specifies a password that does not meet the requirements, and then clicks OK. A window appears that states the password is not valid.
  4. The user clicks OK. A window appears that prompts the user to type a new password.
  5. The user types a new password that meets policy requirements, and then click OK. The MES application login completes.

        The user can use their Nymi Band to perform authentication tasks without further intervention.

 

 

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