Troubleshooting Nymi Band Application Errors
This section provides information about the errors that might appear when you log into the Nymi Band Application.
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Windows N Edition Does not Display All Content
On a Windows N Edition enrollment terminal, content does not appears as expected in some windows within the Nymi Band Application. -
Failed to Get the Application Certificates
This error messages in the Nymi Band Application. -
Failed to Get the Application Certificates
This error message appears in the Nymi Band Application during enrollment. -
Nymi Agent is missing. Start the Nymi Agent service or contact your administrator.
This error message appears when after you log into the Nymi Band Application in an environment where the enrollment terminal connects to a remote Nymi Agent. -
Self Signed Certificate Expiry
On the Install Certificates screen of the Nymi Band Application, a Failed to get the application certificates error appears. -
Unable to reach NES
Unable to reach NES. Please check your network connection and NES URL. Then restart the application. The NES URL in the registry at the following location. -
Enrollment URL is not set. Contact your administrator.
This error message appears when an employee types their username and password on the Sign in window, and then clicks Sign in. -
Authenticate to your Nymi Band
This message appears when logging into the Nymi Band Application to complete enrollment of your Nymi Band or to authenticate by using corporate credentials. -
Nymi Bluetooth Endpoint is Missing
The error message appears after you log into the Nymi Band Application. -
Nymi Band Application Cannot Install .net 4.7.1
This error appears when you install the Nymi Band Application and the installer cannot install .net 4.7.1.
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