This error message appears on the Login screen when you try to unlock the remote desktop by an NFC tap or by using Nymi Credential Provider.
The nymi_api.log file also includes the following error message:
DEBUG - client connection error: connection error: An existing connection was forcibly closed by the remote host. (os error 10054)
Network configuration such as Network Address Translation (NAT) is configured and redirecting traffic to a different IP address for the VMWare Horizon client.
Log in to the user terminal and perform the following steps:
- Run regedit.exe
- Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Nymi.
- Right-click Nymi Lock Control, and then select .
- In the Value field, type ViewClientVariable.
- Double-click ViewClientVariable and in the Value Data field, type ViewClient_Broker_Remote_IP_Address.
- Click OK.