This error appears when you perform an operation in the EAM console, such as adding a user account to the primary administrators list.
The WGSS log file contains the following errors:
AdsiHandler.cpp :8735: -> CAdsiHandler::GetAvailableServer
AdsiHandler.cpp :8751: [PING] No server is currently known as available
WindowsTools.cpp :2069: -> GetDCNameFromDomainName
WindowsTools.cpp :2092: Calling DsGetDcName with domain=xxx
WindowsTools.cpp :2119: Using additional DS_WRITABLE_REQUIRED flag to get a RWDC
WindowsTools.cpp :2128: Using flags: 1073812240
WindowsTools.cpp :2138: ::DsGetDcName returned: 0x0000054b
WindowsTools.cpp :2178: <- GetDCNameFromDomainName returned: 0x81020029
AdsiHandler.cpp :8765: <- CAdsiHandler::GetAvailableServer returned: 0x81020029
AdsiHandler.cpp :0234: <- CAdsiHandler::Init returned: 0x81020029
LdapBaseRequests.cpp :3105: -> CLdapBaseRequests::SetDirectoryNotAvailable
LdapBaseRequests.cpp :3222: [PING] An LDAP request failed on domain DC=xxx,DC=nymi,DC=com (directory server not reachable)
LdapBaseRequests.cpp :3124: <- CLdapBaseRequests::SetDirectoryNotAvailable returned: 0x00000000
LdapBaseRequests.cpp :0592: <- CLdapBaseRequests::LdapBaseInitEx returned: 0x81020029
AutoLock.cpp :0178: CS Unlock(LdapBaseInitEx)
AdsiHandler.cpp :3137: <- CAdsiHandler::OpenObjectDN returned: 0x81020029
AdsiHandler.cpp :4131: Unable to open object DC=xxx,DC=nymi,DC=com, error: 0x81020029
AdsiHandler.cpp :4132: <- CAdsiHandler::GetClassFromDN returned: 0x81020029
FmkLdapBaseRequests.cpp :1738: ERROR: unable to find out the class of DC=xxx,DC=nymi,DC=com - 0x81020029
FmkLdapBaseRequests.cpp :1943: <- CFmkLdapBaseRequests::InterpretCooperativeRequest returned: 0x81020029
FmkLdapBaseRequests.cpp :2288:<- CFmkLdapBaseRequests::Execute returned: 0x81020029
Cause
The DsGetDcName returned: 0x0000054b error indicates that the specified domain either does not exist or could not be contacted.
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