Wearable enrollment screen appears instead of the Nymi Band Application

When you click >Add in Wearable Device Manager and log in with your username and password, the Wearable enrollment window appears instead of the Nymi Band Application, as shown in the following figure.

Figure 1. Wearable Enrollment window

Cause

Ensure that the registry key for the WearableEnrollTool is defined.

Resolution

  1. Launch regedit.exe.
  2. Navigate to HKLM\Software\Enatel\WiseGuard\AdvancedLogin.
  3. Edit the WearableEnrollTool key and update the value with the correct path and file name for the nem.exe. For example, C:\Program Files\Nymi\Nymi Band Application\nem.exe.

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