1. Nymi
  2. Troubleshooting
  3. CWP with Evidian

Wearable devices services are not available

Updated
Debbie Redmond

This error message appears when you attempt to launch the Nymi Band Application.

Cause

The value for the WearableEnrollTool registry setting is incorrect.

Resolution

  1. Launch regedit.exe.
  2. Navigate to HKLM\Software\Enatel\WiseGuard\AdvancedLogin.
  3. Edit the WearableEnrollTool key and update the value with the correct path and file name for the nem.exe. For example, C:\Program Files\Nymi\Nymi Band Application\nem.exe.
Parent topic: Enrollment Errors

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