Nymi Band Tap Inadvertantly Locks Desktop

When you enable Authentication Manager on a user terminal, if a user taps their authenticated Nymi Band on an NFC reader or the Bluetooth Adapter, and an Enterprise SSO window is not in focus on the desktop, the desktop locks.

Resolution

To prevent this behaviour, perform the following steps:

  1. Log into the user terminal and create an empty text file in the a directory of your choice. For example, C:\Program Files\Common Files\Evidian\no_lock.text.
  2. Run regedit.exe.
  3. Navigate to HKEY_Local_Machine > SOFTWARE > Enatel > WiseGuard.
  4. Right-click AdvancedLogin, and then select New > String Value.
  5. In the Value Name field type IgnoreCardEventIfFileExists.
  6. Edit the IgnoreCardEventIfFileExists key, and in the Value Data field, type the path to the empty text file, and then click OK.
  7. Close Registry Editor.

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