How to Remedy Self Enrollments of Non-Nymi Devices

Updated July 25, 2024 21:04

Debbie Redmond

How to Remedy Self Enrollments of Non-Nymi Devices

Determine which users have a non-Nymi device, and remove the non-Nymi device association with the user.

Perform the following steps in the Evidian EAM Management Console with an EAM Administrator account.

In the left navigation pane, select RFID.
On the RFID window, leave the default settings and then click Apply.
Review the output for users that have 2 or more RFID identifiers that are associated with their account. The following figure shows user twadmin that has two RFID identifiers, one for their Nymi Band and one for a non-Nymi device.

Note: The RFID identifier for a Nymi Band device always starts with the alphanumeric characters 5F.

Figure 1. User with multiple RFID devices

In this example, the RFID identifier of the Nymi Band that is assigned to twadmin is 5FFC8BA11C6572 and the RFID identifier for the non-Nymi device is 02498A4F244000.
In the left navigation pane, click Directory.
Select the search request by changing the object type to user, and then in the Filter field, type the username.
The following figure shows the Search request window.
Figure 2. Search request window
Click Search.
From the search results, select the user, and then in the User properties window, select the RFID tab.

Figure 3. RFID tab for a user

One or more RFID entries appear for the non-Nymi devices that are assigned to the user, in addition to the RFID and associated wearable entry for the Nymi Band.
Select the RFID entry for the non-Nymi device, and then click Blacklist.
The following figure highlights the non-Nymi device that is assigned to the user.
Figure 4. Devices assigned to the user
On the Please confirm RFID state change window, click OK, as shown in the following figue.

Figure 5. RFID State Change prompt

The state of the non-Nymi device changes to History.
Select the entry for the non-Nymi device, and then click Delete, as shown in the following figure.

Figure 6. Delete Non-Nymi Device
On the Please confirm RFID state change window, click OK.
In the left navigation pane, select RFID.
From the RFID state list, select Blacklisted, and then click Apply.
The window displays the deleted non-Nymi device.
Select the non-Nymi device, and then click Blacklist as shown in the following figure.

Figure 7. Blacklist Non-Nymi Device
On the Please confirm RFID state change window, click OK.