1. Nymi
  2. Troubleshooting
  3. CWP with Evidian

SSO Engine icon does not appear in the system tray

Updated
Debbie Redmond

SSO Engine icon does not appear in the system tray.

Cause

The SSO Engine application is not running. This can occur after you disable the Enterprise Access Manager Security Services service and then stop the service.

Resolution

To resolve this issue, reboot the computer.

If you cannot reboot the computer, perform the following actions

  1. Navigate to C:\Program Files\Evidian\Enterprise Access Management.
  2. Double-click ESSOCredentialManager.exe.
  3. When prompted, log in with your username and password.
Parent topic: Nymi Band Tap Issues

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