By default, Nymi Enterprise Server (NES)
logs information level messages to the log files. When you encounter an issue, Nymi Support might request that you enable verbose mode for
each web service, retry the operation, and then review the messages that appear in each log
file. NES has a feature that writes previously encountered
error messages to log files when you increase the logging level, so it is not necessary to
leave NES in debug mode after troubleshooting completes.
Logging levels include Critical, Error, Warning, Information, and Verbose.
To enable verbose logging mode, perform the following steps:
-
Edit the
C:\inetpub\wwwroot\nes_service_name\nes\web.config file
and in the <system.diagnostics> section, change the value for each add
name parameter from Information to Verbose.
For example:
<system.diagnostics>
<switches>
<add name=”Global” value=”Verbose” />
<add name=”Authentication” value=”Verbose” />
</switches>
<system.diagnostics>
-
Edit the
C:\inetpub\wwwroot\nes_service_name\nenrollment\web.config
file and in the <system.diagnostics> section, change the value for each
add name parameter from Information to Verbose.
For example:
<system.diagnostics>
<switches>
<add name=”Global” value=”Verbose” />
<add name=”Authentication” value=”Verbose” />
<add name=”CertificateEnrollment” value=”Verbose” />
</switches>
<system.diagnostics>
-
Edit the
C:\inetpub\wwwroot\nes_service_name\authenticationservice\web.config
file and in the <system.diagnostics> section, change the value for each
add name parameter from Information to Verbose.
For example:
<system.diagnostics>
<switches>
<add name=”Global” value=”Verbose” />
<add name=”Authentication” value=”Verbose” />
</switches>
<system.diagnostics>
-
Restart the IIS.
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