Organization Unit Error Messages

The following errors messages might appear when you specify an Organizational Unit on the Enterprise page of the NES installer.

Message Cause Resolution
Error: ou_name is not found on any of the domains This error appears after you specify an OU and click Test because the OU does not exist in any of the domains that you specified in the Domains table. To resolve this issue, perform one of the following actions:
  • Confirm that you correctly spelled the OU name.
  • Confirm that the OU appears in a domain that is in the Domains table, and your test of the domain entries does not return an error.
  • Confirm that the domain in which the OU resides is trusted by the domain in which the NES server resides.
Error: ou_name Multiple instances of the same OU name appear in the directory. Type the full DN of the OU instead. This error appears after you specify an OU and click Test because the same OU name appears in more than once in the directory. To resolve this issue, review the error message, which displays the distinguished name (DN) of each instance of the OU name that was found, and then specify the correct DN in the NES API Authorization based on Organization Unit table.

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