Downgrading the Nymi Band Firmware
Downgrading of the Nymi Band firmware is not advised unless under the recommendation of Nymi Support.
Perform the following steps to downgrade the firmware on a Nymi Band.
Note: When you downgrade the firmware on a Nymi Band, a delete user data operation occurs.
- If the Nymi Band is enrolled, disassociate the user from the Nymi Band in NES and EAM.
- Place the Nymi Band on a charger.
- Hold the top and bottom buttons down for at least 20 seconds, until the boot sequence messages display recovering
- When the Nymi Band screen displays RECOVERY, run the firmware updater script to install the firmware.
- If the Nymi Band was enrolled to a user, instruct the user to enroll to the Nymi Band.
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