1. Nymi
  2. Troubleshooting
  3. CWP 1.3

The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel

Updated
Debbie Redmond

This error message appears after you attempt to connect to NES Administrator Console.

Cause

The connection to NES is not secure.

Resolution

Ensure that the TLS server certificate has not expired and has been imported into the Trusted Root Certificate Authority store. See Importing root certificates for more information.

Parent topic: Troubleshooting NES Administrator Console connection issues

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