The following table summarizes known issues when using Nymi Lock Control and Nymi Credential Provider on Windows 7 user terminals.
| Issue | Workaround |
|---|---|
| Only one NFC reader can be plugged in at a time. More than one will cause failures. | n/a |
| User cannot tap to unlock the user terminal on the Login screen. | If the Windows screen displays Press CTRL-ALT-DEL, then the user must perform the key sequence before attempting to tap to log in with Nymi Lock Control. |
| The Nymi user tile shown may show a different user than the last logged in user. | None. Regardless of which user tile appears on screen, when a user taps to log in, they will be logged into the correct account. |
| In some rare instances, the Windows login screen may become unresponsive. | If the login screen does not recover automatically within a couple of minutes, the user might have to restart the user terminal. |
| User cannot unlock the user terminal with their Nymi Band immediately after hibernate mode on Microsoft Surface tablets. | After exiting hibernation mode, log in with a username and password. Subsequent attempts to lock and unlock with the Nymi Band will succeed. |
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