1. Nymi
  2. Troubleshooting
  3. CWP 1.3

Fingerprint creation failed, try again

Updated
Debbie Redmond

This error message appears in the Nymi Band Application when you attempt to create the fingerprint profile on the Nymi Band.

Cause

This error message appears when the sensor could not complete the fingerprint capture, for example, when a user distracted and does not touch the Nymi Band screen as instructed.

Resolution

Click Start and retry fingerprint enrollment.

Parent topic: Troubleshooting Enrollment Errors

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