Insufficient memory on the Nymi Band to support the registration

The following figure shows the error message that appears in the Nymi Band Application.

Figure 1. Insufficient memory on the Nymi Band to support the registration

The following message also appears in the Authentication Service log file on the Registration NES:

Cause

The Registration NES was unavailable during registration and the Nymi Band Application retries the registration operation and writes data to the Nymi Band until the Nymi Band runs out of available memory.

Resolution

Instruct the user to:

1. Perform a Delete User Data on the Nymi Band.
2. Enroll their Nymi Band on the Enrollment Terminal
3. Confirm that Registration NES available, and then try registration again on the Registration Terminal.