Cause 1

Misconfigured nymi_agent.toml.

Resolution 1

To resolve this issue, perform the following steps in the Nymi Agent server:

1. Edit the nymi_agent.toml file.
2. Correct the value that is defined for the cacertfile parameter in the [webapi] section. Ensure that the path to the cert and filename are correct, and that a "/" does not appear before the folder name.
3. Restart the Nymi Agent service.

Cause 2

Nymi WebAPI is configured for WSS but the certificate files are not in the certs folder.

Resolution 2

To resolve this issue, copy the following files to the C:\Nymi\NymiAgent\certs folder, and the restart the Nymi Agent service.

• CA root certificate bundle in PEM format (when you use a Trusted Root CA only)
• Server certificate in PEM format
• Server certificate private key in PEM format