Handling a lost Smart Card-Enabled Nymi Band

The Nymi Band uses strong biometric authentication that prevents an unauthorized user from using a lost or stolen Nymi Band. However, for additional assurance, when a Nymi Band is reported lost or stolen, you can perform the following steps to also blacklist the Nymi Band on the infrastructure side.

After completing these steps, enroll and assign a new Nymi Band to the user.

In the EAM Console, select the Directory panel.
Select the search request by changing the object type to user and then in the Filter field, type the username.
The following figure shows the Search request window.
Click Search.
Select the user, and then select the RFID tab.

Two entries display, one for the user as an RFID entry and the other is a wearable entry.
Select the Wearable entry, and then click Blacklist.
On the Confirmation window, click Yes.
Select the wearable entry, and then click Delete.
On the Confirmation window, click Yes.
Select the Smart Card tab.
Select the smart card to remove, and then click Blacklist.
The state changes to Old Card.

The Nymi Band is blacklisted in EAM. If another user attempts to use the Nymi Band for authentication tasks results in an error stating that the certificate on the Nymi Band has been revoked.

Note: After blacklisting the Nymi Band, do not delete Nymi Band from the user. If you delete the Nymi Band, another user can enroll the Nymi Band.

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