Enabling Debug Mode in Evidian

Perform the following steps to enable debug mode for Evidian log files.

1. Launch regedit.exe.
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Enatel\WiseGuard\.
3. If Debug exists, confirm that the TraceLevel value is 0x00000005(5). 
   • If the Debug folder does not exist, rename _Debug to >Debug
   • If the Debug folder exists but the TraceLevel value is not 0x00000005(5), perform the following steps:
     • Rename Debug to Debug_.
     • Rename _Debug to >Debug.
4. Close regedit.exe.
5. Restart the user terminal. On the EAM controller, restart the Enterprise Access Management Security Service service.
   
   Logs files are generated in C:\Program Files\Common Files\Evidian\WSGG\Logs directory.