NES, the Nymi Band, and the
Nymi Band Application write information to log files, which enables you
to monitor and troubleshoot issues that you might encounter with the Connected Worker Platform components. Log files from the Nymi Band may
also be required for troubleshooting issues with your Nymi Solution Consultant.
Configuring Contact Tracing Logging
The .prod-env contains variables that allow you to adjust the logging levels for CWP components, the location of the logs files, and the name of the log files in a Kubernetes cluster.
User Terminal Log Files Nymi Runtime is installed on the user terminals in the environment. The Nymi Runtime includes the Nymi Bluetooth Endpoint and Nymi Agent services.
Nymi Edge Agent Log Files
The location and log files generated for Nymi Edge Agent differ in a local and remote configuration.
NES log files
The NES host has separate log files for each web service. When you encounter an issue, enable verbose mode for each web service, retry the operation, and then review the messages that appear in each log file.
Firmware log files
The Nymi Solution Consultant may request logs from the Nymi Band to troubleshoot issues.