When you tap your Nymi Band to the BLED112 adapter a tap intent is initiated. BLE taps cannot occur if the BLE radio antenna in the BLED112 adapter does not receive a strong signal from the Nymi Band.
- The BLED112 adapter is defective.
- The nbe.toml file is configured incorrectly.
- There is no clear line-of-sight, or there are objects between the BLE radio antenna and the Nymi Band. Objects will reduce the signal strength received by the antenna.
- The Nymi Band is too far away.
- The Nymi Band is moved away from the BLE radio antenna too quickly.
- Ensure you are tapping the Nymi Band near the BLE radio antenna on the BLED112 adapter.
- If a BLED112 adapter is used, check that the BLED112 adapter is inserted into a functional USB port. Insert the adapter into another USB port if the port is defective.
- Go to C:\Nymi\Bluetooth_Endpoint and check the rssi_tap_threshold parameter in the nbe.toml file. The RSSI value should be a non-zero, negative number. Nymi recommends a value around -42. If this value is 0, BLE tap is disabled.
- Restart Nymi Bluetooth Endpoint on the terminal by going to the Services application (type "services" in the Windows Start menu). Right-click Nymi Bluetooth Endpoint and click Restart.
- If Nymi Bluetooth Endpoint is not available, re-install Nymi Runtime and ensure Nymi Agent is included in the installation. Nymi Agent will include Nymi Bluetooth Endpoint.