Band error: (3010) Operation timed out

This error message appears in the Nymi Band Application when you type the setup code and click Begin.

Cause

The network terminal cannot establish or maintain Bluetooth communications with the Nymi Band.

Resolution

Perform the following actions and retry the operation after each action, until the operation completes successfully.

  • Place the Nymi Band close to the Bluetooth adapter and click Begin again.
  • Stop and restart the Nymi Bluetooth Endpoint service.
  • Reseat the Bluetooth adapter in the USB port.
  • Confirm that the Bluetooth adapter (Bluegiga Bluetooth Low Energy) appears in Device Manager > Ports and that the device status states that it is working properly.
  • Reboot the terminal.

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