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Submitting a Support Request
You can submit a support request to Nymi from the
NES Administrator Console.
In the NES Administrator Console, click
Click Submit a ticket.
In the Subject field, provide a short description of the issue and the name of your company.
From the Submit a request list, select the appropriate option for your issue, for
example, Nymi Customers - Technical Support.
In the Description field, provide the details about the issue that you are seeing.
Optionally, attach the Nymi Band Application log files
and NES support tool output.
Note: For information on the NES support tool, refer to the Nymi Connected Worker Platform—Administration Guide for more information.
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