Troubleshooting

• Disconnected from authentication service
• Biometric authentication service is not configured to return user status

• Nymi Band Taps Populate the Username in the Evidian SSO window only
• Re-enrollment of the Nymi Band in NEE 3.3 and later with Evidian requires removal of information from the NES database
• Evidian Installation Issues
• Failed to create security settings. Try again or contact the Administrator to restart the enrollment
• Schema extension failed Check trace file for details
• EAM Console Errors

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• Inconsistent Nymi Band Tap Behaviour with HID Omnikey 5022 Readers
• Log Files
• Enrollment Terminal Log Files
• Saving Nymi Band Application log files
• Viewing Nymi Band Application log files
• Enabling Nymi Bluetooth Endpoint Debug Mode

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