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  1. Nymi
  2. Troubleshooting Guides
  3. CWP with Evidian

CWP with Evidian

  • Re-enrollment of the Nymi Band in NEE 3.3 and later with Evidian requires removal of information from the NES database
  • Troubleshooting
  • Enabling Evidian Logging
  • Troubleshooting Evidian Error Messages
  • Evidian Access Management Security Services service is running but there is no communication
  • Wearable devices services are not available
  • Evidian License has Expired
  • EAM Security Services are not available
  • Nymi Band Enrollment Fails: Failed to Create Security Settings
  • User has two Active Bands after Enrollment
  • Enrollment Succeeds But Nymi Band Does Not Appear in Manage Wearable Window
  • Wearable enrollment screen appears instead of the Nymi Band Application
  • Cannot Unlock the Enrollment Terminal
  • Cannot Perform Authentication events With the Nymi Band After Closing SSO Authentication Window
  • Wearable device is unreachable. Please make sure it is on or activated
  • Operation Failed. Please try again later
  • Your badge must be initialized with a PIN. Please type your password and then choose a pin for your badge
  • Enterprise SSO icon does not appear in the system tray
  • Authentication error: you are not allowed to close this user session
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