- Re-enrollment of the Nymi Band in NEE 3.3 and later with Evidian requires removal of information from the NES database
- Evidian Installation Issues
- Failed to create security settings. Try again or contact the Administrator to restart the enrollment
- Schema extension failed Check trace file for details
- EAM Console Errors
- Console Login Fails with "Error during connection with the security services"
- Authentication Error: you are not allowed to logon. You account is in the exclusions list
- Enrollment Errors
- Unable to connect to audit server
- User Cannot Re-enroll their Nymi Band After Removal from Evidian Access Management Database
- Nymi Band Tap Issues
- Cannot Tap to Log Into Enterprise SSO
- This badge is not assigned. To assign it, please type your username and password
- Cannot Tap to Lock User Terminal
- Slow Authentication with Nymi Band Tap
- Nymi Band tap displays the NFC UID in the Enterprise SSO window in the Login field
- Enterprise SSO Login window does not appear when performing an e-signature in a Java-based MES application.
- Enabling Evidian Logging
- Evidian Access Management Security Services service is running but there is no communication
- Wearable devices services are not available
- Evidian License has Expired
- EAM Security Services are Not Available
- User has two Active Bands after Enrollment
- Enrollment Succeeds But Nymi Band Does Not Appear in Manage Wearable Window
- Wearable enrollment screen appears instead of the Nymi Band Application
- Cannot Unlock the User Terminal
- Cannot Perform Authentication events With the Nymi Band After Closing SSO Authentication Window
- Wearable device is unreachable. Please make sure it is on or activated
- Operation Failed. Please try again later
- Your badge must be initialized with a PIN. Please type your password and then choose a pin for your badge