How to Delete User Data from a GEN 3 Nymi Band

The Delete User Data process clears personal information, such as the fingerprint template and credentials, from the Nymi Band that is currently enrolled to a user. This process also clears the lockout during a failed authentication lockout.

  1. Remove the Nymi Band from the wrist of the user, and then attach the Nymi Band to a charger.
  2. On the Nymi Band, hold the bottom button. The Delete User Data message displays on the screen.
  1. Continue to hold the bottom button until the Nymi Band vibrates quickly twice and the User Data Deleted message displays on the screen (after about 10 seconds)

 

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