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Replacing Nymi Bands Without Self-Service Re-Enrollment or Self-Service Re-Registration

Updated
Debbie Redmond

Replacing Nymi Bands Without Self-Service Re-Enrollment or Self-Service Re-Registration

In environments that do not allow users to perform self-service re-enrollments and self-service registrations, the process to issue a temporary Nymi Band, to replace a Nymi Band or to re-enroll/re-register to the same Nymi Band, requires the NES Administrator to disassociate the Nymi Band from the user in the NES Administrator Console before the user can enroll to another Nymi Band.

  • Issuing a temporary Nymi Band to a User
    A user can only have one active Nymi Band. If a user requires a temporary Nymi Band, perform the following steps to disable the existing Nymi Band for the user, and then add a new Nymi Band for the user.
  • Replacing the Nymi Band for a User
    A user can have one active Nymi Band only. If a user requires a new Nymi Band, for example, to replace a lost or broken one, perform the following steps to disable the existing Nymi Band for a user, and then add a new Nymi Band for the user.
  • Reassigning a Nymi Band
    To assign a Nymi Band to a user when the Nymi Band is already registered to another user, you must perform a delete user data process on the Nymi Band, delete the Nymi Band from the NES database, and then instruct the new user to enroll and register the Nymi Band.
Parent topic: Managing Nymi Band Re-Enrollments and Re-Registration Manually

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