To use your Nymi Band in Citrix and RDP sessions, your configuration must allow Smart Card Redirection. The following table provides more information on how to change you Citrix and GPO policies to support Smart Card USB Redirection.
| Policy Type | Policy Level | Policy Name | Required Change |
| Citrix policy | User Configuration | Citrix Group Policy | Unfiltered | Client clipboard redirection | Change from prohibited to allowed |
| Client USB device redirection | Change from prohibited to allowed | ||
| Client USB Plug and Play device redirection | NEW SETTING: Example ALLOW: VID=09D8 PID=0427 ALLOW: VID=076b PID=5022 ALLOW: VID=0c27 PID=ccda Must be set to Allowed |
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| Client USB device redirection rules | NEW SETTING: Example ALLOW: VID=09D8 PID=0427 ALLOW: VID=076b PID=5022 ALLOW: VID=0c27 PID=ccda |
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| AD GPO | Computer Configuration | Policies | AdministrativeTemplates | Windows Components/Remote Desktop Services/Remote Desktop Session Host/Device and Resource Redirection | Do not allow smart card device redirection | Change from Enabled to Disabled |
| Computer Configuration | Policies | Administrative Templates | Windows Components/Remote Desktop Services/Remote Desktop Session Host/Device and Resource Redirection | Do not allow supported Plug and Play device redirection | Change from Enabled to Disabled |
The configuration also requires that the following services are running on the Citrix/RDP server:
- Smart Card
- Smart Card Device Enumeration Service
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