Reassigning a Nymi Band
To assign a Nymi Band to a user when the Nymi Band is already registered to another user, you must perform a delete user data process on the Nymi Band, delete the Nymi Band from the NES database, and then instruct the new user to enroll and register the Nymi Band.
Perform the following steps in the NES Administrator Console to assign a Nymi Band to a different user.
In the IT/OT configuration, perform these steps on the Enrollment NES and Registration NES
- In the Search page, select the Users Option.
- In the Search field, type the full or partial username, first name, or last name of the user.
- Click Search. The Search page displays the user, or a list of users that match the search criteria.
- Select the Domain\username link of the user to open the User Details page.
- In the Nymi Band table, to the right of the Nymi Band that you want to delete, click Disconnect. On the Disconnect page, scroll down and then click Disconnect.
Contact the user to enroll the new Nymi Band with the Enrollment Terminal. In IT/OT configurations, instruct the user to register with the Registration Terminal.
When the enrollment and if required, registration succeeds, in the NES Administrator Console of the Enrollment NES and Registration NES, search for the user in the NES Administrator Console, open the User Details page and confirm that in the Nymi Band table, the Nymi Band is Active.
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