Deleting User Data
The Delete User Data process clears personal information, such as the fingerprint template and credentials, from the Nymi Band that is currently enrolled to a user. This process also clears the lockout during a failed authentication lockout.
Before you can re-enroll a Nymi Band, you must perform the
delete user data operation.
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On the Nymi Band, hold the bottom button. The
Delete User Data message displays on the screen, as shown in
the following figure.
Note: The Nymi Band does not vibrate if the Haptic Feedback on Nymi Bands is not enabled for the user or active group policy.Figure 1. Delete User Data
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Continue to hold the bottom button until the Nymi Band
vibrates quickly twice and the USER DATA DELETED message displays on the
screen (after about 10 seconds), as show in the following figure.
Figure 2. User Data Deleted
Biometric authentication does not work for the user after you perform a delete user
data operation. To use the Nymi Band again, the user must enroll
the Nymi Band by using the Nymi Band Application.
Note: If you delete the user data on a Nymi Band and attempt
to re-enroll it, you will see the following message,
A Nymi Band has been assigned to (user name), however it cannot be found.To proceed, you need to delete the Nymi Band association with the user in the NES Administrator Console.
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