Managing Nymi Band Re-Enrollments and Re-registrations with Self-Service

When you enable the self-service enrollment and self-service registration feature in the active Nymi Enterprise Server(NES) administration policy, users can re-enroll and re-register their own Nymi Band or optionally a Nymi Band that is currently assigned to another user without the assistance of an CWP Administrator.

Customizing Self-Service Re-Enrollment and Self_service Re-Registration in the Nymi Connected Worker Platform—Administration Guide provides detailed information about how to configure the NES active policy to allow a user to self-enroll and self-register their own Nymi Band or to the Nymi Band of another user.
Note: User with SEOS-enabled Nymi Bands cannot use self-service re-enrollment to re-enroll a Nymi Band that was previously assigned to a another user.
Instruct the user to perform the following steps.
  1. Perform the delete user data operation on the Nymi Band identified for re-enrollment.
  2. For Secure NFC only, you must blacklist and delete the RFID entry for the Nymi Band in the Evidian EAM Management Console.
  3. Log into the Nymi Band Application and complete the steps for enrollment.
    The steps to complete a re-enrollment and re-registration are identical to the steps that the user follows to complete a new enrollment and registration.
  4. For FIDO2 only, when a user enrolls to another Nymi Band, the user must re-create the FIDO2 security key on the newly enrolled Nymi Band.

If the user re-enrolls/re-registers their own Nymi Band, the same Nymi Band appears in the User Properties window in the NES Administrator Console.

If a user re-enrolls/re-registers a Nymi Band that was assigned to another user, the following changes appear in the User Properties window in the NES Administrator Console of the Enrollment NES and Registration NES:

  • The original Nymi Band appears for the user is not active but remains as the primary Nymi Band.
  • The newly enrolled Nymi Band appears for the user and is set to active.
The following figure provides an example where a user named tw-user2 enrolled to a Nymi Band with serial number AAAH-00125, and then performed a self-service enrollment to second Nymi Band with serial number ACAK-00056.
Figure 1. User with multiple Nymi Bands after self-service re-enrollment.

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