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Troubleshooting Connectivity Issues

Updated
Debbie Redmond

Review this section for information about how to troubleshoot basic and advanced connectivity issues.

  • Troubleshooting Basic Connectivity Issues
    The Nymi Enterprise Edition (NEE) and Connected Worker Platform(CWP) solutions rely on bidirectional communications between components over TCP ports. 
  • Using netsh to Trace Communications
    Use the netsh trace command to capture communication activities between the user terminal and the NES server, while performing the action that fails.

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