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Nymi
Knowledge Base
Knowledge Base
Troubleshooting Nymi Band Issues
Elatec Reader does not detect GEN 3 Nymi Band tap
Troubleshooting When The Fingerprint Sensor Is Not Working
Fault code appears on the Nymi Band
Troubleshooting Nymi Band Authentication Issues
Authentication issues
Troubleshooting SPN issues
Troubleshooting Issues in the Nymi Band Application
Setup codes do not match or Error 9000
Cannot connect to a Nymi Band. Nymi Bluetooth Endpoint is missing. Start the Nymi Bluetooth Endpoint service or contact your administrator
Authenticate to your Nymi Band
Troubleshooting NEE with Evidian
Re-enrollment of the Nymi Band in NEE with Evidian 3.3 and later requires removal of information from the NES database
General
Troubleshooting Basic Connectivity Issues
Support Service Level Agreement