Restarting the Nymi Band 2.0

While troubleshooting an issue, you might be required to restart, or reboot, the Nymi Band.

Note: A restart does not change any data on the Nymi Band. The Nymi Band remains registered to the employee and enrolled in the enterprise.

Perform the following steps to restart the Nymi Band.

1. Ask the employee to remove the Nymi Band.

2. Plug the Nymi Band into a charger.

3. Press and hold the top button for about 10 seconds, until the word RESTART flashes on the screen. The following figure shows the RESTART message.

RESTART_message_-_Fig_26.png

Figure 1. RESTART message

The Nymi Band restarts and startup messages appear on the screen. The restart process takes about 20 seconds to complete.

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