This section provides information about informations that you might encounter logging into or using the Evidian EAM Management Console.
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Console Login Fails with "Error during connection with the security services"
This issue appears when you attempt to log into the Evidian EAM Management Console. -
Console Login Fails with "Evidian error 0x82003505 Impossible to retrieve administration rights"
This issue appears when you attempt to log into the Evidian EAM Management Console. -
Authentication Error: you are not allowed to logon. You account is in the exclusions list
This issue appears when you attempt to log into the Evidian EAM Management Console. -
Evidian License has Expired
This message appears when you use EAM. -
Unable to connect to audit server
This error message appears when attempting to query the audit database in the Evidian EAM Management Console. -
Cannot Create New Access Point Profile
In the Evidian EAM Management Console, when you right-click Access Point Profiles and select New, the Access Point Security Profile option does not appear. -
LDAP server is not operational
This error appears when you perform an operation in the EAM console, such as adding a user account to the primary administrators list.
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