Your badge must be initialized with a PIN. Please type your password and then choose a pin for your badge

This error message appears when you attempt to tap to unlock the user terminal with an authenticated Nymi Band.

Cause

Misconfigured TokenManagerStructure file.

Resolution

Correct the TokenManagerStructure configuration on the Evidian EAM Controller or replace the TokenManagerStructure.xml on the terminal, and then delete the Evidian cache files.

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