Review this section for errors that might appear during the enrollment and re-enrollment errors.
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A user does not exist for this Nymi Band in NES. Delete the user data on the Nymi Band, and then restart enrollment process
This error message in the Nymi Band Application on the Setting Up Your Nymi Band screen. -
Authenticate to your Nymi Band
This message appears when logging into the Nymi Band Application to complete enrollment of your Nymi Band or to authenticate by using corporate credentials. -
Cannot perform re-enrollment because the NES policy settings do not allow re-enrollment.
This error message appears when a user taps an unenrolled Nymi Band in the Nymi Band Application. -
Cannot perform re-enrollment because this Nymi Band was previously assigned to another user and the credentials are non-transferrable.
This error message appears when a user taps an unauthenticated Nymi Band in the Nymi Band Application. -
Cannot perform re-enrollment because the NES policy settings do not allow re-enrollment of a Nymi Band that is assigned to another user.
This error message appears when a user taps an unauthenticated Nymi Band in the Nymi Band Application. -
Enrollment Cannot Proceed. Time on the Enrollment Terminal is Out of Sync with the Time on the Nymi Enterprise Server
This error messages appears during enrollment on the Setting Up You Nymi Band screen in the Nymi Band Application. -
Enrollment Cannot Proceed. Contact Your Administrator
This error message appears in the Nymi Band Application during enrollment. -
Failed to read details from the Nymi Band. Install a supported Nymi Runtime version or check bluetooth connectivity
The error message appears when on the Setting up Nymi Band window in the Nymi Band Application. -
Fingerprint creation failed, try again
This error message appears in the Nymi Band Application when you attempt to create the fingerprint profile on the Nymi Band. -
Not Found
This error message appears in the Nymi Band Application during enrollment. -
Nymi agent is missing. Start the Nymi agent service or contact your administrator
This error message appears when after you log into the Nymi Band Application in an environment where the enrollment terminal connects to a remote Nymi Agent.
Parent topic: Troubleshooting Nymi Band Application Errors
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