When a user performs a Nymi Band tap in an Evidian Enterprise SSO login window, the action may infrequently populate the username field with name of another user who was wearing an authenticated Nymi Band and near the user terminal. The password field remains empty and the authentication event does not complete.
Cause
The Evidian EAM Client software incorrectly accesses the cache of the most recent user that was detected by the Bluetooth adapter and not the user that performed the tap operation.
Resolution
Nymi recommends that you update the Evidian EAM Client and Evidian EAM Controller to 10.03b8820 Hotfix 15, which includes a fix for this issue.
If you cannot immediately update the Evidian EAM Client and Evidian EAM Controller software, perform the following steps on each Evidian EAM Client to workaround the issue:
- Run Registry Editor.
- Navigate to
- Right-click Authentication, and then select .
- In the Value field, type NymiIntentNoFlush.
- Edit NymiIntentNoFlush, and in the Value data field, type 1.
- Restart the Enterprise Access Management Security service.
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